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AI Visibility Benchmark

Which SaaS brands does AI recommend?

ChatGPT, Gemini and Claude are the new discovery channel. Every week we measure which brands they name in this category.

AI responses analysed
277,815
models queried
3
latest snapshot
24 Aug

Brands AI names when someone asks about SaaS platforms and tools to run a business.

The ranking reflects those questions, not the industry as a whole.

Snapshot of 24 August 202618 AI responses analysed249 verified mentions

Share of voice

How SaaS mentions are split in United States.

  • QuickBooks7.6% share of voice, 19 mentions
  • HubSpot6.4% share of voice, 16 mentions
  • Salesforce6.4% share of voice, 16 mentions
  • Slack5.6% share of voice, 14 mentions
  • Asana4.4% share of voice, 11 mentions
  • Other brands69.5% share of voice, 173 mentions

Out of 249 verified brand mentions in this snapshot.

Industry leader

QuickBooks

SaaS · United States

Share of voice

7.6%

Mentions

19

vs previous

up 7

26% of its mentions appear in a favourable context.

Podium by model

The three models get the same questions. Where they differ is where the opportunity is.

ChatGPT

  1. QuickBooks7 mentions
  2. HubSpot6 mentions
  3. Asana5 mentions

Gemini

  1. QuickBooks10 mentions
  2. HubSpot9 mentions
  3. Salesforce9 mentions

Claude

No data in this snapshot

Top 5 trend

Share of voice across the weekly snapshots.

View the series as a table
Share of voice for the top five brands in each weekly snapshot. Empty cells are weeks with no scan.
Brand2 Mar9 Mar16 Mar23 Mar30 Mar6 Apr13 Apr27 Apr11 May25 May1 Jun8 Jun15 Jun22 Jun29 Jun6 Jul13 Jul20 Jul27 Jul3 Aug10 Aug17 Aug24 Aug
QuickBooks2.0%4.0%4.8%4.3%4.1%4.4%3.1%3.0%3.4%4.1%9.6%3.2%3.6%3.0%3.1%5.1%2.8%3.8%3.1%3.4%5.5%2.7%7.6%
HubSpot4.8%6.2%6.8%7.1%6.6%8.3%5.0%5.1%5.1%8.1%6.1%7.8%6.1%6.3%8.0%7.5%7.8%6.3%5.2%5.4%6.1%6.2%6.4%
Salesforce5.0%7.0%6.1%6.6%6.3%7.3%4.6%4.6%5.1%7.4%5.1%7.8%8.6%6.8%6.7%6.4%5.5%6.3%5.0%5.9%5.1%5.8%6.4%
Slack1.7%4.0%4.4%5.6%5.1%4.8%3.1%no scan2.3%4.7%5.1%3.7%4.1%5.8%2.7%4.5%4.1%4.4%5.2%3.9%4.3%3.1%5.6%
Asana2.1%4.0%5.3%5.8%5.3%6.0%5.0%3.0%3.4%3.4%3.0%3.2%3.6%4.5%2.7%3.7%4.6%4.4%5.5%2.9%4.1%3.1%4.4%

Full ranking

Top 1018 AI responses analysed in this snapshot
Places 1 to 5 of 10, by share of voice. The rest require unlocking.
#BrandSharevs previous
17.6%up 7
26.4%down 1
36.4%down 1
45.6%up 1
54.4%down 2

new: was not in the previous snapshot's ranking. no data: it moved, but on too few mentions to measure with confidence. Neither means the brand held still.

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Who moved

Movements between the last two snapshots in United States, across every published industry.

Biggest risers

  1. Reynolds & ReynoldsAutomotive · rank 2 1+1
  2. EpicHealthcare · rank 2 1+1
  3. SlackSaaS · rank 5 4+1
  4. CDK GlobalAutomotive · rank 3 2+1
  5. BigCommerceE-commerce · rank 3 2+1

Biggest fallers

  1. CDKAutomotive · rank 1 3-2
  2. AsanaSaaS · rank 3 5-2
  3. SalesforceSaaS · rank 2 3-1
  4. HubSpotSaaS · rank 1 2-1
  5. AthenahealthHealthcare · rank 1 2-1

How these numbers are built: methodology