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AI Visibility Benchmark

Which Dealership software (DMS) brands does AI recommend?

ChatGPT, Gemini and Claude are the new discovery channel. Every week we measure which brands they name in this category.

AI responses analysed
0
models queried
3
latest snapshot
7 Sept

Global12 of 20 markets have data for Dealership software (DMS)

Showing Dealership software (DMS) in Global.

Brands AI names when someone asks about dealer management systems (DMS) for dealerships.

The ranking reflects those questions, not the industry as a whole.

Snapshot of 31 August 202618 AI responses analysed90 verified mentions

Share of voice

How Dealership software (DMS) mentions are split in Global.

  • Reynolds & Reynolds17.8% share of voice, 16 mentions
  • CDK Global12.2% share of voice, 11 mentions
  • Dealertrack8.9% share of voice, 8 mentions
  • DealerSocket4.4% share of voice, 4 mentions
  • Integration ecosystem4.4% share of voice, 4 mentions
  • Other brands52.2% share of voice, 47 mentions

Out of 90 verified brand mentions in this snapshot.

Industry leader

Reynolds & Reynolds

Dealership software (DMS) · Global

Share of voice

17.8%

Mentions

16

vs previous

no change

6% of its mentions appear in a favourable context.

Podium by model

The three models get the same questions. Where they differ is where the opportunity is.

ChatGPT

  1. CDK Global5 mentions
  2. Reynolds & Reynolds5 mentions
  3. Dealertrack3 mentions

Gemini

  1. Reynolds & Reynolds9 mentions
  2. CDK Global5 mentions
  3. Dealertrack3 mentions

Claude

No data in this snapshot

Top 5 trend

Share of voice across the weekly snapshots.

View the series as a table
Share of voice for the top five brands in each weekly snapshot. Empty cells are weeks with no scan.
Brand16 Mar23 Mar30 Mar6 Apr20 Apr4 May18 May1 Jun8 Jun15 Jun22 Jun29 Jun6 Jul13 Jul20 Jul27 Jul3 Aug10 Aug17 Aug24 Aug31 Aug
Reynolds & Reynolds7.5%7.8%8.7%7.6%18.6%13.5%9.9%20.0%22.4%10.8%19.6%8.4%13.4%13.1%20.8%13.0%15.4%15.1%13.6%18.7%17.8%
CDK Global10.5%11.6%12.5%11.4%18.6%15.7%16.9%8.3%9.5%10.8%6.2%12.0%10.7%13.1%13.7%14.1%12.3%10.0%10.7%10.5%12.2%
Dealertrack5.7%6.4%6.8%7.4%7.1%9.0%4.2%6.7%9.5%6.7%3.1%4.8%4.5%5.5%5.5%5.4%6.2%4.8%7.1%4.7%8.9%
DealerSocket4.5%5.2%5.9%4.2%10.0%10.1%no scan6.7%2.6%no scan6.2%6.0%5.4%4.1%4.4%no scan10.8%4.4%4.3%5.8%4.4%
Integration ecosystemno scanno scanno scanno scanno scanno scanno scanno scanno scanno scanno scanno scanno scan3.4%1.1%no scanno scanno scanno scan2.3%4.4%

Full ranking

Top 1018 AI responses analysed in this snapshot
Places 1 to 5 of 10, by share of voice. The rest require unlocking.
#BrandSharevs previous
117.8%no change
212.2%up 1
38.9%up 2
44.4%no data
5Integration ecosystem4.4%no data

new: was not in the previous snapshot's ranking. no data: it moved, but on too few mentions to measure with confidence. Neither means the brand held still.

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Who moved

Movements between the last two snapshots in Global, across every published industry.

Biggest risers

  1. ActiveCampaignBusiness software (CRM & B2B SaaS) · rank 11 3+8
  2. Hugging FaceAI & MLOps platforms · rank 6 2+4
  3. CourseraE-learning & course platforms (LMS) · rank 5 2+3
  4. AsanaMarketing agency tools · rank 3 1+2
  5. Monday.comMarketing agency tools · rank 4 2+2

Biggest fallers

  1. SEMrushMarketing agency tools · rank 1 4-3
  2. TalentLMSE-learning & course platforms (LMS) · rank 2 4-2
  3. WixE-commerce platforms · rank 4 5-1
  4. CernerClinic & digital health software · rank 2 3-1
  5. AhrefsMarketing agency tools · rank 2 3-1

How these numbers are built: methodology