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AI Visibility Benchmark

Which E-commerce brands does AI recommend?

ChatGPT, Gemini and Claude are the new discovery channel. Every week we measure which brands they name in this category.

AI responses analysed
277,815
models queried
3
latest snapshot
24 Aug

Brands AI names when someone asks about platforms to build an online store and sell.

The ranking reflects those questions, not the industry as a whole.

Snapshot of 17 August 202621 AI responses analysed170 verified mentions

Share of voice

How E-commerce mentions are split in Canada.

  • Shopify12.4% share of voice, 21 mentions
  • Magento (Adobe Commerce)10.0% share of voice, 17 mentions
  • BigCommerce8.8% share of voice, 15 mentions
  • WooCommerce8.2% share of voice, 14 mentions
  • Wix7.1% share of voice, 12 mentions
  • Other brands53.5% share of voice, 91 mentions

Out of 170 verified brand mentions in this snapshot.

Industry leader

Shopify

E-commerce · Canada

Share of voice

12.4%

Mentions

21

vs previous

no change

71% of its mentions appear in a favourable context.

Podium by model

The three models get the same questions. Where they differ is where the opportunity is.

ChatGPT

  1. Magento (Adobe Commerce)9 mentions
  2. Wix8 mentions
  3. Shopify6 mentions

Gemini

  1. Shopify9 mentions
  2. BigCommerce8 mentions
  3. Canada Post5 mentions

Claude

  1. Shopify6 mentions
  2. WooCommerce5 mentions
  3. Magento (Adobe Commerce)4 mentions

Top 5 trend

Share of voice across the weekly snapshots.

The line breaks where no scan ran. We do not interpolate across weeks with no data.

View the series as a table
Share of voice for the top five brands in each weekly snapshot. Empty cells are weeks with no scan.
Brand2 Mar9 Mar16 Mar23 Mar30 Mar20 Apr4 May18 May15 Jun6 Jul20 Jul3 Aug17 Aug
Shopify12.9%20.0%20.4%20.0%19.7%13.2%14.6%15.4%15.2%10.3%12.7%14.2%12.4%
Magento (Adobe Commerce)18.6%12.3%15.4%13.3%8.9%7.9%14.6%5.8%8.6%14.4%5.9%8.8%10.0%
BigCommerce12.7%15.9%16.0%16.4%17.2%12.3%13.6%15.4%11.4%6.8%6.8%7.1%8.8%
WooCommerce10.1%16.6%15.4%18.2%17.8%11.4%15.5%10.6%9.5%8.2%9.3%11.5%8.2%
Wix4.1%9.0%9.9%7.9%7.6%9.6%9.7%13.5%8.6%4.8%5.9%8.8%7.1%

Full ranking

Top 1021 AI responses analysed in this snapshot
Places 1 to 5 of 10, by share of voice. The rest require unlocking.
#BrandSharevs previous
112.4%no change
210.0%up 1
38.8%up 2
48.2%down 2
57.1%down 1

new: was not in the previous snapshot's ranking. no data: it moved, but on too few mentions to measure with confidence. Neither means the brand held still.

See the full ranking

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Who moved

Movements between the last two snapshots in Canada, across every published industry.

Biggest risers

  1. BigCommerceE-commerce · rank 5 3+2
  2. SEMrushAgencies · rank 2 1+1
  3. Magento (Adobe Commerce)E-commerce · rank 3 2+1
  4. Microsoft Azure Machine LearningAI & ML · rank 6 5+1
  5. CanvasEducation · rank 3 2+1

Biggest fallers

  1. WooCommerceE-commerce · rank 2 4-2
  2. GoogleAI & ML · rank 2 4-2
  3. PIPEDACybersecurity · rank 2 4-2
  4. MoodleEducation · rank 2 4-2
  5. WixE-commerce · rank 4 5-1

How these numbers are built: methodology