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AI Visibility Benchmark

Which Business software (CRM & B2B SaaS) brands does AI recommend?

ChatGPT, Gemini and Claude are the new discovery channel. Every week we measure which brands they name in this category.

AI responses analysed
310,670
models queried
3
latest snapshot
19 Oct

Europe

10 of 15 industries have data in France

Showing Business software (CRM & B2B SaaS) in France.

Brands AI names when someone asks about management software, CRM and B2B SaaS tools to run a business.

The ranking reflects those questions, not the industry as a whole.

Snapshot of 12 October 202618 AI responses analysed208 verified mentions

Share of voice

How Business software (CRM & B2B SaaS) mentions are split in France.

  • HubSpot6.3% share of voice, 13 mentions
  • Slack5.3% share of voice, 11 mentions
  • Asana4.8% share of voice, 10 mentions
  • Jira4.3% share of voice, 9 mentions
  • Qonto4.3% share of voice, 9 mentions
  • Other brands75.0% share of voice, 156 mentions

Out of 208 verified brand mentions in this snapshot.

Industry leader

HubSpot

Business software (CRM & B2B SaaS) · France

Share of voice

6.3%

Mentions

13

vs previous

up 1

54% of its mentions appear in a favourable context.

Podium by model

The three models get the same questions. Where they differ is where the opportunity is.

ChatGPT

  1. Trello6 mentions
  2. Zoho6 mentions
  3. HubSpot5 mentions

Gemini

  1. Qonto7 mentions
  2. Spendesk7 mentions
  3. Payfit6 mentions

Claude

  1. HubSpot3 mentions

Top 5 trend

Share of voice across the weekly snapshots.

The line breaks where no scan ran. We do not interpolate across weeks with no data.

View the series as a table
Share of voice for the top five brands in each weekly snapshot. Empty cells are weeks with no scan.
Brand2 Mar16 Mar23 Mar30 Mar8 Jun29 Jun13 Jul27 Jul10 Aug24 Aug7 Sept21 Sept12 Oct
HubSpot5.1%no scan7.0%no scan5.1%7.0%7.6%6.8%9.4%7.4%6.6%6.1%6.3%
Slackno scan5.6%5.7%4.3%no scan3.1%no scan2.7%2.2%2.9%4.8%4.1%5.3%
Asana2.3%6.1%6.1%4.8%1.9%3.1%no scanno scanno scan1.7%3.0%2.0%4.8%
Jirano scanno scanno scanno scanno scan2.3%no scanno scanno scanno scanno scanno scan4.3%
Qontono scan3.9%2.2%3.8%5.8%4.7%4.8%3.4%2.8%2.3%4.2%6.6%4.3%

Full ranking

Top 1018 AI responses analysed in this snapshot
Places 1 to 5 of 10, by share of voice. The rest require unlocking.
#BrandSharevs previous
16.3%up 1
25.3%up 4
34.8%no data
44.3%new
54.3%down 4

new: was not in the previous snapshot's ranking. no data: it moved, but on too few mentions to measure with confidence. Neither means the brand held still.

See the full ranking

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Who moved

Movements between the last two snapshots in France, across every published industry.

Biggest risers

  1. WixE-commerce platforms · rank 7 → 2+5
  2. SlackBusiness software (CRM & B2B SaaS) · rank 6 → 2+4
  3. WooCommerceE-commerce platforms · rank 8 → 4+4
  4. HubSpotBusiness software (CRM & B2B SaaS) · rank 2 → 1+1
  5. GhostPublishing & newsletter platforms · rank 3 → 2+1

Biggest fallers

  1. QontoBusiness software (CRM & B2B SaaS) · rank 1 → 5-4
  2. Amazon SageMakerAI & MLOps platforms · rank 1 → 4-3
  3. PrestaShopE-commerce platforms · rank 2 → 3-1
  4. DrupalPublishing & newsletter platforms · rank 2 → 3-1

How these numbers are built: methodology