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AI Visibility Benchmark

Is AI recommending your brand or your competitors?

ChatGPT, Gemini and Claude are the new discovery channel. Every week we measure which brands they name across 15 industries and 20 markets.

AI responses analysed
277,815
models queried
3
latest snapshot
24 Aug

Europe

11 of 15 industries have data in Italy

Showing E-commerce in Italy.

Brands AI names when someone asks about platforms to build an online store and sell.

The ranking reflects those questions, not the industry as a whole.

Snapshot of 10 August 202621 AI responses analysed152 verified mentions

Share of voice

How E-commerce mentions are split in Italy.

  • Shopify13.8% share of voice, 21 mentions
  • Magento (Adobe Commerce)12.5% share of voice, 19 mentions
  • WooCommerce10.5% share of voice, 16 mentions
  • PrestaShop8.6% share of voice, 13 mentions
  • Wix7.9% share of voice, 12 mentions
  • Other brands46.7% share of voice, 71 mentions

Out of 152 verified brand mentions in this snapshot.

Industry leader

Shopify

E-commerce · Italy

Share of voice

13.8%

Mentions

21

vs previous

up 1

67% of its mentions appear in a favourable context.

Podium by model

The three models get the same questions. Where they differ is where the opportunity is.

ChatGPT

  1. Magento (Adobe Commerce)8 mentions
  2. BigCommerce7 mentions
  3. PrestaShop7 mentions

Gemini

  1. Magento (Adobe Commerce)8 mentions
  2. Satispay7 mentions
  3. Shopify7 mentions

Claude

  1. Shopify7 mentions
  2. Magento (Adobe Commerce)3 mentions
  3. PrestaShop3 mentions

Top 5 trend

Share of voice across the weekly snapshots.

The line breaks where no scan ran. We do not interpolate across weeks with no data.

View the series as a table
Share of voice for the top five brands in each weekly snapshot. Empty cells are weeks with no scan.
Brand2 Mar9 Mar16 Mar23 Mar30 Mar13 Apr27 Apr11 May25 May15 Jun29 Jun13 Jul27 Jul10 Aug
Shopify13.2%16.4%16.5%17.6%18.8%16.9%13.2%16.2%11.6%10.3%11.7%13.0%10.8%13.8%
Magento (Adobe Commerce)18.4%17.2%14.8%14.3%21.8%14.3%12.1%17.2%10.7%8.0%11.0%11.6%11.8%12.5%
WooCommerce10.5%15.5%16.0%15.4%17.6%13.6%13.2%16.2%10.7%8.6%7.1%9.4%9.7%10.5%
PrestaShop2.2%12.7%11.7%12.6%14.7%13.6%9.9%10.1%7.1%5.7%7.1%5.8%6.7%8.6%
Wix3.9%6.0%8.8%8.8%4.1%11.0%6.6%5.1%4.5%6.9%3.9%4.3%6.2%7.9%

Full ranking

Top 1021 AI responses analysed in this snapshot
Places 1 to 5 of 10, by share of voice. The rest require unlocking.
#BrandSharevs previous
113.8%up 1
212.5%down 1
310.5%no change
48.6%no change
57.9%no change

new: was not in the previous snapshot's ranking. no data: it moved, but on too few mentions to measure with confidence. Neither means the brand held still.

See the full ranking

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Who moved

Movements between the last two snapshots in Italy, across every published industry.

Biggest risers

  1. Microsoft AzureAI & ML · rank 8 3+5
  2. HubSpotSaaS · rank 3 1+2
  3. Fatture in CloudSaaS · rank 5 3+2
  4. ShopifyE-commerce · rank 2 1+1
  5. Vertex AIAI & ML · rank 2 1+1

Biggest fallers

  1. Amazon SageMakerAI & ML · rank 1 4-3
  2. SatispayFinance · rank 1 3-2
  3. Magento (Adobe Commerce)E-commerce · rank 1 2-1
  4. PipedriveSaaS · rank 1 2-1

How these numbers are built: methodology